Due to AMS deprecating their service, streaming can no longer be hosted via AMS accounts. Ravnur has managed the transition, ensuring your sources are repointed so you can continue streaming without issues. 

Key Changes:

1. Delayed Start for Cold State Live Streams:

Previously, with the AMS service, you could preview your live stream within approximately 20 seconds, and switching to "Go Live" took about one minute. The servers were always in a "hot" state, ready to go live almost immediately.

Now, with RMS, if no action (such as "Preview" or "Go Live") is taken within approximately an hour, the servers enter a "cold" state. This results in a longer initialization time for the first action, whether it is "Preview" or "Go Live." In such cases, please allow an additional 5 minutes for the servers to transition to a "hot" state. Once the servers are in this ready-state, further actions within the next hour will take approximately 1 minute.

This extended time for the first “cold” initialization is planned to be optimized in the future. In the meantime, please consider this delay for your Live Events planning.

2. New Player:

The AMS Player previously used for Live Events has been replaced. Introducing the Ravnur Media Player, a web-based HLS JS media player implemented and supported by the Ravnur team. This change should not impact the experience of setting up or viewing Live Events, as the Ravnur Player covers all the main features users are accustomed to.

Learn more about the Ravnur Player.

3. OBS Setup:

Use a Streaming key to add stream source(s) to the server link.

Find the Streaming Key and an Ingest URL that you insert into the “Server” field via 2 options:

• In the “Control room” of your Live Event
• In a “Live Source” for your stream

4. Ingest URL:

The secondary ingest URL (RTMP) link will no longer be generated in a “Control room”. Instead, you will have two primary links: RTMP and RTMPS.

5. Encoding Options:

The "Basic Passthrough" encoding option has been removed.

There are now 3 encoding options available when setting up a Live Source:

Standard Passthrough

Standard 720p

Premium 1080p

6.  Ingest IP Address Whitelist:

The “IP Address Whitelist” feature is deprecated. Restricting the ingest IP addresses or CIDR ranges for creating a Live Source will no longer be possible. The input to the streaming server will allow all IP addresses.

The viewer's access configurations remain unchanged. You can still:

• Protect a stream with a password (when creating a Live Event).
• Unlist the channel privacy, allowing access only via links (Manage Channels).

7. Key frame interval:

Previously, when setting up the Live Source, you could select a Key Frame Interval of either "1" or "2." This setting is now fixed at "2" and can no longer be changed.

Known issues

Some Live Streaming features have not yet been added or are in a beta version. The team is actively working on improvements in future releases to address the following issues:

• “Go Live” status change: There is a known bug when switching the Live Event from “Preview” to “Go Live” state. Currently, for this scenario, the “Live source state” changes the following way in the Control room: “Running” > “Stopped” > “Running”.

Important: Despite these status changes, the live stream itself starts successfully within approximately 1 minute.

The team is working on resolving this issue so that, when switching from “Preview” to “Go Live,” there will be no intermediate status changes. The process will complete directly in the "Running" status.

• No OBS notification: if the stream is started via OBS before the Live Event is ready (before you start a Preview or Go Live), no input will be added to the stream and the screen will remain blank. To fix this, you need to stop the stream and restart it via OBS. This behavior is expected, but currently, OBS does not receive a notification to warn the initiator. It is required to stop the streaming and restart it via OBS to fix the behavior.

Previously, with an AMS connection, you would receive a pop-up warning in such cases:

The team is working on adding a similar warning to communicate the incorrectness of sequence via OBS.

• Live captions: The “Enable live captions” feature is planned to be added soon. Generating captions in live mode is not supported yet.

Live Source issues:

• Live Source date: There is a known bug when editing the Live Source: the “Created on” date updates to the modification date. This issue will be fixed soon.

• Low latency: The “Enable low latency” feature is planned to be added soon. The checkbox on the Live Source page currently does not enable low latency. It is not supported for streams yet.